服务集成管理 SIAM™ Professional
资料列表
介绍信息

EXIN SIAM™ Professional (SIAMP.EN)
Scope
The EXIN SIAM™ Professional certification tests a candidate’s knowledge of the application of
SIAM™ to situations and the candidate’s ability to further analyze the SIAM concepts in the
following areas:
The Discovery and Strategy stage
The Plan and Build stage
The Implement stage
The Run and Improve stage
SIAM practices across the stages
Summary
Service Integration and Management (SIAM) is a methodology used to manage and seamlessy
integrate multiple service providers to ensure a single business-facing IT organization.
The EXIN SIAM™ Professional certification tests a candidate’s knowledge and skills of the activities
in the four stages of the SIAM roadmap. A candidate who successfully completes the EXIN SIAM™
Professional can analyze, plan, build and inspect a multi-service provider environment.

Target Group
This certification is aimed at professionals worldwide who have an interest in the practices of
Service Integration and Management or want to apply or improve this methodology in an
organization. The content of this certification is appropriate for customer organizations who will
commission SIAM models, staff who provide retained capabilities in a customer organization,
service integrators, and service providers working within a SIAM ecosystem.
The target group includes, but is not limited to:
Service Managers and Practitioners
Service Provider Portfolio Managers
Process Managers
Project Managers
Change Managers
Service Level Managers
Business Relationship Managers
Program Managers
Supplier Managers
Service Architects
Process Architects
Business Change Practitioners
Organizational Change Practitioners
SIAM consultants

Requirements for Certification
Successful completion of the EXIN SIAM™ Professional exam.
Accredited EXIN SIAM™ Professional training, including completion of the Practical
Assignments.
Examination Details

Examination type: Multiple-choice questions
Number of questions: 40
Pass mark: 65% (26/40 questions)
Open book/notes: No
Electronic equipment/aides permitted: No
Exam duration: 90 minutes