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课程概述 | Course Overview
l 3-day course
l Foundation is a prerequisite
l The course learning objectives are focused on building on the learning objectives from the Lean IT Foundations to provide specific skills based training to IT professionals responsible for facilitating Kaizen improvement events.
l The course uses the Six Sigma DMAIC improvement model leveraging the Lean A3 tool as the basis for progressively completing a full improvement proposal.
l Practical skills and application of learning outcomes will be demonstrated by each student developing through the completion of an A3. Participants can choose to either use a common case study or use one from their own experience.
目标群体 | Target Group
The Lean IT Kaizen is someone who is involved with a Lean improvement project that could be at any level of the IT organization, in any ‘department’.
指定教材重点介绍
指定教材 | 教材信息 | 教材封面 | 教材性质 | |
Lean IT Kaizen Publication and Glossary |
| 必选教材 | ||
Lean Six Sigma Pocket Toolbook (chapters 1-4, 9) | Authors: Michael L. George et al ISBN number 0-07-144119-0 Publisher: McGraw Hill, 2005 |
| 可选教材 | |
Understanding A3 Thinking | Author: Durward K Sobek III, Art Smalley ISBN: 978-1-56327-360-5 Publisher: CRC Press, 2008 |
| 可选教材 | |
A Leader’s Framework for Decision Making(pdf) | Author: David Snowdon, Mary Boone Publisher: Harvard Business Review Date: November 2007, p69-76 |
| 可选教材 | |
